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Frequently Asked Questions

How do I check if I completed my Health Steps requirements?

  • Call 1-800-582-1535, ext. 3401 or
  • Click on the Healthy Steps tab and then click on "personal health record. Log in. Click on "Healthy Steps Participation."
    • Can't log in? Call 1-800-582-1535, ext. 3401


How do I make an appoinment to see an Einstein physician for my preventive healthcare requirements?

  • To make an appointment, call 1-877-331-5333. 


What steps do I need to complete by November 30, 2018?

  • If you, your spouse or partner have been on the health plan before 10/1/2017:
    • Complete the annual physical with biometrics.
    • Get a colonoscopy if you are age 50 or older on or before October 1, 2017
      Need to provide proof of having one within the last 10 Years
    • Get a mammogram..
      • Every other year if you are age 40-49 on or before October 1, 2017*
        • *Einstein's health plan will continue to cover annual screening mammograms
      • Every year if you are age 50 or older on or before October 1, 2017


I looked at my paycheck and noticed an additional $40 contribution towards my health insurance.  Why did this happen?

  • If you noticed an additional $40 contribution in your paycheck, please call HealthCare Strategies at 1-800-582-1535 x3401 to find out what you can do to stop this additional contribution.